Safe Home Working
Wednesday 22nd February 2012

This document sets out how Merlin Communications handles data that identifies you. You should read it in conjunction with the Merlin Communications Website Terms and Conditions of which this Privacy Policy forms part. You can also provide us with information off-line, which is governed by separate terms and conditions and data protection policies.

At Merlin, we believe strongly in protecting the privacy of our users' personal information. This statement describes the privacy practices we apply to the Merlin Communications website. As part of that, it also expresses our approach to complying with the data protection laws that apply in the United Kingdom. If we change this Privacy Policy, we will notify you of the changed document in the same way as we notify changes to the Merlin Communications Website Terms and Conditions.

If you have questions or concerns regarding this statement, you should contact Merlin's helpdesk on our usual telephone number.

  1. The information we collect

    • Registration Information
      When you register on the Merlin website, you provide your name, your contact details, your company name and some optional notes about yourself ("Registration Information"). They are available to you, and capable of being changed.

    • Cookies
      We use "cookies". Our websites use cookies as follows:

      • To hold visitor's login information
      • To facilitate optimal use of websites by means of a temporary cookies.

      These cookies disappear when the browser session ends.
    • Log files
      Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. (IP addresses are tied to personally identifiable information to enable our Web-based service).
    • Email addresses
      We make your e-mail address available to staff members of Merlin Communications only, no details will be passed to any third party.
  2. Use of information

    • Advertising
      The Merlin website and its microsites may include interactive advertising for other businesses. We may use, and provide to third parties, anonymised demographic data provided by Users to target this advertising more appropriately.

    • Newsletters
      We have regular and occasional emails, typically these will be marketing bulletins, research and other materials relevant to you. You can of course choose to opt-out of any or all or these.
    • Place of processing
      The personal information held by us is held on and processed by computers situated in the United Kingdom.
  3. Security
    We have security measures in place to protect our customer database and access to this database is under strict guidelines. However, it remains your own responsibility:

    • to protect against unauthorised access to its website access details;
    • to ensure against use by anyone else of the Merlin website and microsites through the machine
    • that you use while they are "logged on" to the Merlin website and/or microsites;
    • to log off or exit from the Merlin website and/or microsites when not using it; and
    • to keep your password secret.
  4. Opt-out policy
    You may have your registration details removed from our Websites at any time. To remove yourself please call our Contact Centre and they will tell you how we remove Your Details.

    We provide Members with the opportunity to opt-out of receiving e-mailed Newsletters and other correspondence that they have previously opted to receive. This opt-out can be effected by calling our Contact Centre.

  5. Contacting Merlin Communications
    If you have any questions about this privacy statement, the practices of this site, or your dealings with Merlin, you should call our Contact Centre. You can also call our Contact Centre to get a copy of the personal data we hold about you or a description of that data. Please note that by English law we are entitled to charge you a small sum for providing this information.If you change any of your personal details or you want us to correct any personally identifiable information you should call our helpdesk and it will endeavour to make the changes you request.
  6. Links to third party sites
    Our site contains links to other sites. Merlin Communications is not responsible for the privacy practices, or the content, of those web sites.
  7. Data Protection Information
    You can obtain further information about Data Protection laws by visiting the Information Commissioner's website at www.ico.gov.uk. You can search for our Data Protection Notification there, should you so wish.
  8. Changes to this Privacy Policy
    If we change our privacy policy, we will post those changes to our homepage and other place we deem appropriate. After we have posted changes, if you use the Merlin website or any microsite within it you will be bound by the terms of change to our new privacy policy.
  9. What Else you Should Know about Privacy?
    R
    emember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of, and access to, your own computer.Please be aware that whenever you voluntarily disclose personal information over the Internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your usernames and passwords and any account information. Please be careful and responsible whenever you are using the Internet.

    Our Websites may contain links to other websites, and you should be aware that we are not responsible for the privacy practices on other websites.